F.A.Q.

ALL MARKS THAT YOU SELL ARE ORIGINAL?

Yes, all products fors sale are Registered Trademarks and therefore Original Certified.

 

How do i do Purchase on your site?

Before you can begin shopping, please read our Terms and Conditions. Once you register on our site, you will be able to place an order. When you find an item you wish to purchase, simply select your size and colour (there is a link Info measures for each element) and the amount that you wish to purchase, then click the Add to Cart button. You can continue shopping and add more items to your bag, or you can proceed to the checkout to buy. Proceed to Checkout and select the payment method, we accept all major credit cards and PayPal. After placing your order you will receive a confirmation mail before we begin our validation process.

Is it safe to you use my Credit Card to the On-Line Payment on YoungShoesSalerno.it?

We take security very seriously indeed, so your details will be safe with us. All payments are made using the most advanced technological systems and coding methods. YoungShoesSalerno.it also supplies SSL certificates for your safety.

How will be kept my Privacy and my Personal Informations?

We guarantee that all personal information will be kept private and confidential, and we will never give your personal information without your permission. For more details check out the section Privacy Policy.

How do I Know if my order is received?

After you have made ​​your purchase you will receive an e-mail confirmation, which does not mean that your order has been accepted by us. The order will be accepted and sent once the credit card and address details have been approved and verified.

Can I Cancel my Order?

If you need to change or cancel your order, please contact us immediately. Typically we process orders within 2 hours, and once our warehouse has processed the order, we will not be able to make any changes.

Can I Monitor the Delivery of my Order?

You will receive regular updates about your order and delivery status via e-mail. And you can also check the status from the My Account section through all stages of order as: Payment OK, Order Ready to Go, order sent, and finally order delivered. You can also visit UPS.com at any time and monitor the status of your shipment by entering the tracking number.

Can i Return my Order?

YoungShoesSalerno.it offers all customers the opportunity to return their goods,with client's charge only if the size is incorrect, or if the goods do not meet the requirements. To use this service, you will need to request a return authorization number within 14 days of receipt of order. The goods must be returned in their original condition within the same box and without postal labels.

    • English (English)
    • Italiano (Italian)

    CATEGORIES

    Menu
    Close
    Cart
    Close
    Back
    Account
    Close