Terms and Conditions of Sale
On this document are shown all the conditions of sale that govern the purchase of products sold through the e-commerce site www.youngshoessalerno.it
The acceptance of these conditions of sale, is a prerequisite in order to complete the purchase of any product presented on our online showcase.
The contract with Young Shoes and ends with the customer acceptance of the order by Young Shoes. By placing the order, the customer clear that have read all the information provided by the customer to the purchasing procedures by accepting the terms of sale reported.
The customer, once concluded the procedure of purchase should save or print the confirmation of the conditions of sale, subject to the provisions.
How to Purchase
The customer can buy the products presented on the pages of the website www.youngshoessalerno.it, the order on the form confirmed by email from Young Shoes sent on e-mail communicated by the customer during registration.
The message will contain the date of the execution with the corresponding order number that will need as a reference on subsequent communications with Young Shoes. The message also will include all data entered by the customer who agrees to verify the correctness of promptly communicating any errors or changes.
In case of sudden unavailability of the product in our warehouse, otherwise than specified in the description of purchase, we will check the availability to our suppliers and promptly notify the customer. If the customer believes that the timing is indicated by inconsistent information communicated will have the option to terminate the contract, in case of payment via credit card, Young Shoes will lend itself to a refund order.
All prices listed on the product card of Young Shoes are indicated by price list with possible discount in case of promotion applied.
Within the order confirmation is printed clearly
- Cost / the product;
- Any transport costs;
- total amount.
You can not change the bill after its issuance by us.
Product Availability: The products from us at this Site are intended for immediate delivery. However, the customer can take note of the remote possibility that when the order these products may not be the most available or in the process of restocking. In this case, after the confirmation of order by e-mail, Young Shoes will inform the customer via a new e-mail and the order will be considered so canceled. It also states that any offers for the products in the Site shall be deemed valid only for online purchases.
Delivery methods: Shipping is free for amounts greater than or equal to € 99. Returns are always free. Delivery is within 24 / 48h. The products will be shipped by courier.
For deliveries to Switzerland, the Republic of San Marino and Vatican City: The Shipping is done regularly, but any additional costs such as customs duties, import fees, and/or other charges ancillary rooms are paid by the recipient.
Young Shoes agrees to process your order within 7 (seven) working days of receiving payment, Monday to Friday, unless otherwise specified in the order confirmation; In any case, the processing times will not exceed.
NB: In case of non availability of the recipient, the Courier has to retry a second delivery. In the event that the recipient is not found again, the Courier will leave a notice of passage to allow the customer to agree on the withdrawal. In this case, however, any storage costs will be borne by the recipient. In the event that the address given at registration is incorrect, the package will be placed in storage and Young Shoes agrees to promptly notify the customer by e-mail or by phone, agreeing other shipping methods will bear Young Shoes of any costs of storage just in case of erroneous communication of data to the Courier delivery; We suggest to carefully check that there are no errors or inaccuracies in the address registered in your account.
The payment of the ordered products can take place in the following ways:
1. PayPal: using this mode at the end of the order the customer will be directed to the PayPal login page. The amount of the order will be charged to your PayPal account at the time of acquisition thereof. In case of cancellation the amount will be refunded to customer's PayPal account and Young Shoes can not be held liable for any damages caused by delay in the failure to release the amount committed by PayPal. Through this feature you can also use your credit card Visa and Mastercard, as well as the major prepaid.
2. Bank Transfer ordinary: the order will be processed only after receiving confirmation of payment by the bank c/c of Young Shoes; remember that the purpose of transfer must indicate the order number. Payment must be made within 7 (seven) days from the date on which you placed the order. Beyond this deadline, the order will be automatically canceled.
The Commercial invoice or sales receipt will be issued / or (on paper and inserted inside the package containing the products ordered) by Young Shoes with registered office in Corso Vittorio Emanuele 10/12 84123 Salerno (SA).
The sale of products is intended exclusively focused on the final consumer is therefore expressly forbidden to subsequent marketing.
Guarantees and originality of the products
Young Shoes is authorized reseller of products sold online and can therefore ensure that the delivered items, always accompanied by receipt or invoice commercial sales and included inside the package, are original and same as those shown in the photo catalog of the site. Each product It is covered by a 24 month warranty for defects, according to D.Lgs. 24/02.
Right of withdrawal
If rethinking the customer can exercise the right of withdrawal returning the product purchased for a replacement or refund. The right of withdrawal applies only to natural persons acting for purposes not related to his profession. They are therefore excluded from the right to cancel purchases made for purposes related to his work by retailers and companies. The right of withdrawal is exercised by sending, within 7 working days of receiving the goods and sent within 14 days of receipt of an e-mail (email@example.com) or contact us at 0892580676, giving information about to return.
The notification must contain the description and the code of the products you intend to return and an indication of the bank account (IBAN) if the payment is made by Bank The Lay or payment on delivery, but if you pay by Paypal refund will be made within 15 days from receipt of products in our warehouses. The products being returned must not have been used, be in the same condition they were in at the time of delivery and returned properly packaged in original box which should not in any way be damaged externally and above must contain the warranty seal applied at the time of delivery. Upon receipt of the commodity and verified the integrity Young Shoes will, within 15 days to repay the amount by bank transfer or through Paypal refund.
The right of withdrawal is lost for lack of the essential integrity of the property (the packaging and / or its contents), where Young Shoes finds:
- Using any part of the property and any supplies;
- Lack of or damage to the outer and/or internal packaging;
- The absence of product components;
- Damage to the product for reasons other than transportation.
In case of forfeiture of the right of withdrawal Young Shoes will return to sender the property purchased by charging the same shipping costs.
Young Shoes does not take any responsibility for problems due to force majeure such as accidents, strikes, floods, earthquakes and other events that could prevent, in whole or in part, to execute the contract within the agreed time. Young Shoes is not responsible for any fraudulent use and illegal use of products purchased, since it is not able to know, at no time of the purchase, the number of credit card of the Buyer; In fact, this number is transmitted directly to the bank service provider through a secure connection. On request of the interbank, authorizing payment by credit card, Young Shoes can request a copy of the credit card, front and back, and a copy of the identity document to the e-mail address: firstname.lastname@example.org
Obligations of the Buyer
The customer agrees and undertakes, once the purchase process online, to handle the press and the conservation of these Conditions of Sale that has already seen and accepted as a necessary step in the acquisition and product specifications object of purchase, and this in order to fully satisfy the conditions. Is strictly forbidden for the Customer to enter false and/or invented and/or fantasy, the registration process required the purchase. It is also expressly forbidden to make double entries corresponding to a single person or enter data of third parties. Young Shoes reserves the right to prosecute any violation or abuse, and for the protection of all.
Contractual resolution and Termination clause Expressed
Young Shoes has the right to terminate the contract by simply informing the customer with adequate and justified reasons; in this case the customer shall only be entitled to a refund of the amount already paid. The customer may cancel the order by giving simple communication by e-mail at email@example.com provided it has not already been processed.
For any clarification or complaint Young Shoes can be contacted through the number 0892580676 or by email at any time firstname.lastname@example.org
The Agreement is governed by Italian law. Any dispute regarding the application, execution, interpretation and breach of contract will be the responsibility of the Court in which the customer's residence or domicile, if located in Italian territory, or the courts of Livorno, where the customer has its residence or place of business abroad, pursuant to art. 63 of the Consumer Code (Legislative Decree no. 206/2005).